Competitive prices and high quality are essential for sustainable success. Especially in such a highly standardized mass market as electricity and gas, the success of a company depends primarily on the performance of its operations.


Our support in the area of operational excellence comprises of analysing methods, processes and corporate governance established in companies, especially in sales and trading.


We support our customers specifically in the following areas:


Business processes: Analysis of existing end-to-end business processes and interfaces taking into account industry best practices for complexity, inconsistencies and risks. Together with the clients, a consistent and efficient process model is designed top-down.


In-/Outsourcing: Within the framework of the defined strategies, companies have a wide range of possibilities for optimising costs, available skills and capacities. We support our clients in making objective decisions, drafting contracts and operational implementation.


Controlling: An essential prerequisite for operational excellence is the establishment of a target-oriented management system that ensures both optimal resource allocation and their efficient utilization. We support our clients in defining transparent key figures and establishing them in their operations.


Workshops: We offer our clients the opportunity to analyze their starting position in workshops, develop and prioritise options for actions and define essential requirements.



Iñaki Merkel de Gurtubay


+49(0)176 97 533 649